Isn't the cemetery responsible for the condition of my family gravesite?
Cemeteries are responsible for the general condition which includes mowing and trimming around the trees and upright headstones. It is the family's responsibility to care for the personal site.
If I do not know the exact location, can I still request your service?
Yes. If that is the situation, I work with the office staff at the cemetery to obtain the information. Each cemetery has its own record keeping system. It is very interesting and just requires time and patience.
Do you clean the Memorial Marker (Head Stone)
No we do not offer that particular service. The markers can be easily damaged and should only be cleaned by a professional, who has all the correct tools and solvants.We gently remove debris with a soft paint brush and rinse with clean water insuring no damage is incurred.
Can I choose the color and type of flowers?
We make every effort to honor your choices. There are times when a substitute may be used due to availability. We will call you so that we can select an alternative that you will be happy with.
How long have you been providing this service?
We have been providing this professional servvice for 15 years.
Can I contract your services year round?
Yes, and that helps us plan for the days that are special to you, birthdays, anniversary, ect.
How soon can I expect the service to be completed?
Usually within 7 days for the first visit. When we receive the information sheet and the payment, the service is scheduled. After the initial visit, the service is usually completed in 3 days. We work to accomodate your special days as well.
How will I know when the service has been completed?
You will receive before and after pictures via email or US mail, which is your choice.